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How Many Ranks Can a Nexora Seller Partner Achieve?
Nexora Seller Partners can achieve four ranks – Promoter, Influencer, Mentor, and Ambassador.
Any customer on Nexora can become a Promoter after filling the Co-Commerce Enrollment Form.
To know how to achieve various ranks and unlock new growth opportunities, go to the Sell & Earn section of your Nexora dashboard.
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What Are the Requirements to Become a Nexora Explorer?
After signing up as a customer, you need to fill the Co-Commerce Enrollment Form to become a Nexora Explorer.
Everyone who is:
- 18 years or older
- An Indian citizen
- Invited by an existing Nexora Seller Partner
is eligible to become a Nexora Explorer. You will also need to provide a valid Government ID at the time of enrollment.
For more details, please visit the Sell & Earn section on the Nexora dashboard.
*Terms and conditions apply.
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Do I Have to Pay to Become a Nexora Explorer?
No, you can enroll as a Nexora Explorer for FREE by simply filling the Co-Commerce Enrollment Form, subject to certain terms and conditions.
Nexora does not charge any fee for registration or training.
As an Explorer, you only pay for the Nexora products you choose to order from our official platform.
There are no hidden charges or joining fees—just pure opportunity.
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What is the Nexora Reward Programme?
Nexora offers exciting rewards to its Seller Partners who achieve business goals and milestones based on their set targets.
These rewards include a mix of:
- 🏷️ Gadgets
- 🏍️ Bikes
- 🚗 Cars
- ✨ Luxury experiences & personalized recognitions
*Terms and conditions apply.
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What Payment Options Do I Have When Buying from Nexora?
You can choose from multiple secure payment options on the Nexora website during checkout:
- Credit/Debit Cards: Visa, MasterCard, RuPay, etc.
- Net Banking & Digital Modes:
- Net Banking
- UPI
- Wallets
- IMPS / NEFT
⚠️ Important: Do not hand over cash or deposit money into any distributor’s account. All payments must be made directly through the official Nexora platform only.
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What Advantage Do Seller Partners Get When They Share Their PAN Card with Nexora?
If a Seller Partner shares their PAN card details with Nexora, the TDS (Tax Deducted at Source) on their earnings will be deducted at the standard rate of 5%.
However, if a Seller Partner does not provide their self-attested PAN card copy, TDS will be deducted at 20%, as per the provisions of the Income Tax Act, 1961.
Sharing your PAN card ensures maximum payout and compliance with Indian tax laws.
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How Do I Place an Order as a Customer?
Ordering a product on Nexora is super easy — just 3 simple steps!
- Sign Up / Login to your account at www.wearnexora.com
- Browse our fashion and lifestyle collections
- Place your order online securely
That's it! Your favorite Nexora products will be on their way to your doorstep.
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How Much Time Will It Take for My Nexora Order to Be Delivered?
Nexora delivers all orders within 5–7 working days from the date of dispatch.
In case of unforeseen circumstances such as natural delays, regional restrictions, or logistics issues, delivery may take a little longer.
We always strive to ensure your order reaches you as quickly and safely as possible.
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Does Nexora Provide a Money Back Guarantee?
Yes, Nexora offers a 100% satisfaction guarantee on all the lifestyle and fashion products we sell.
We believe in the quality and value of our products. If you're not fully satisfied, you may return the item as per Nexora's Returns and Refund Policy.
Conditions for Returning a Product:
- The product must be returned in accordance with Nexora’s Returns and Refund Policy.
- All tags, labels, and packaging must be intact before returning an item.
- Nexora reserves the right to accept or reject any return if:
- The physical product does not match the original order, or
- The return falls outside the allowed return timeline.
- Refunds will be processed to the customer’s original payment source.
- All shipping and handling charges for returning an item must be borne by the customer.
For more details, please refer to our official Returns & Refund Policy on www.wearnexora.com.
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After Placing the Order, How Will I Be Informed About My Order Confirmation?
Once you place an order on Nexora, you will receive a confirmation SMS and E-mail with your invoice number.
Your invoice number will be:
- Clearly mentioned on your invoice copy
- Displayed on the order confirmation screen
- Saved in your Order History section on the Nexora website
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Why Is the Invoice Number Important?
- It helps identify your order when you contact Nexora Customer Support
- It allows us to resolve issues faster, like tracking, returns, or complaints
- It is required for product returns or filing a complaint
Always keep your invoice number safe for easy communication and quick service.
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What is Nexora Co-Commerce?
Co-Commerce is the evolution of E-Commerce, and Nexora is proud to be at the forefront of this revolution.
Nexora Co-Commerce connects people, products, and purpose on a single platform. It allows community members—including sellers, influencers, and consumers—to work together to promote, recommend, and distribute high-quality lifestyle and fashion products.
The biggest benefit of Co-Commerce is that it helps the best products reach more people, not just through ads, but through real people, genuine recommendations, and community trust.
It’s not just about selling—it’s about sharing, growing, and succeeding together.
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How Will Nexora Help Me Earn Money?
Nexora empowers you to build your own consumer and seller community. When your network buys, refers, or shops through Nexora — you earn!
You can earn through:
- Product sales
- Team performance
- Referral bonuses
- Leadership rewards
- Incentive programs
The bigger your community and the stronger your sales, the higher your income potential with Nexora.
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Can a Customer Refer the Nexora Website to Others?
Yes, a customer can definitely share Nexora products with others.
However, to enjoy the full benefits of the Nexora platform—including earning opportunities, team building, and rewards—we recommend becoming a Co-Commerce Community Member and building your own consumer network.
Sharing is good. Building a community is powerful.
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I Want to Cancel My Full Order but Don’t See Any Option – What Should I Do?
You can cancel your order by logging into your Nexora account and going to the Order section.
However, if your order has already been dispatched, it cannot be canceled.
In that case, you can still return the product as per Nexora’s Return and Refund Policy—but only within the return period mentioned on the product’s description page.
Please read the full Return & Refund Policy for details and conditions.
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How & By What Time Should I Report Any Quality or Short Product Issues?
You must report any product quality issue or missing item within 48 hours of delivery by contacting the Nexora Customer Care team.
You can:
- Call us at: +91 9286155446
- Raise a complaint directly on the Order Page of your Nexora account
- Or email us at: support@wearnexora.com
Any claim related to product damage or shortage will only be processed after the Nexora warehouse team receives the product and performs a quality control check.
You will be regularly updated on the status of your claim through automated email notifications.
Once approved, Nexora will arrange for a reverse pickup.
*Terms and conditions apply.
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How Will I Get the Money Back If My Order Cancellation Complaint Is Accepted?
If your order cancellation request is approved, Nexora will refund the amount directly to your original payment source—that is, the bank account, card, UPI, or wallet used while placing the order.
Terms and conditions apply.
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What Are the Rules to Be Followed by Nexora Seller Partners While Running Their Business?
Nexora has a clear and strict Code of Conduct that all Seller Partners must follow to ensure ethical and compliant business practices.
Here are some key rules:
- Seller Partners must follow the guidelines of the Ministry of Consumer Affairs, along with Nexora’s internal Code of Conduct.
- Products must not be sold above MRP.
- Seller Partners are not allowed to sell products of other brands using the Nexora platform.
- Seller Partners must respect the customer’s decision and should never pressure anyone to make a purchase.
- Always protect and respect the intellectual property rights of Nexora and its associated brands.
For full details, please refer to the official Nexora Code of Conduct page.
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What Happens If a Nexora Seller Partner Doesn't Follow the Code of Conduct?
If a Nexora Seller Partner fails to follow the Code of Conduct, their Seller License may be subject to immediate termination or other disciplinary actions, which may include:
- Forfeiture of commissions
- Suspension of Seller License
- Legal action
- Or any other action deemed necessary by the company
All actions will be taken at the sole discretion of Nexora, based on the nature and severity of the violation, on a case-to-case basis.
Nexora promotes a fair, ethical, and transparent business environment—and expects every Seller Partner to do the same.
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Does Nexora Provide Jobs or Salaries to Seller Partners?
No, Nexora does not offer jobs or fixed salaries to Seller Partners.
We only provide business and income opportunities through our Co-Commerce model.
If anyone claims to offer a job or salary in the name of Nexora, please report it immediately to:
📧 support@wearnexora.com
Nexora promotes entrepreneurship, not employment.